Human Resources without the headaches

What is HR+?

HR+ is a tailored service that assists the members of associations and franchises to improve their staff management. This dedicated human resources (HR) and industrial relations (IR) information service, allows members to access the accumulated knowledge of a professional, expert team.

With HR+, Wentworth Advantage provides expert advice in HR, IR, employment conditions and law, occupational health and safety, workers’ compensation and superannuation.

HR+ has been designed to help your members and franchises gain a competitive edge, allowing them to facilitate teamwork, improve the productivity of staff and reduce the risk associated with understanding employment-related legislation.

How does HR+ work?

HR+includes three integrated elements:

  • HR Hotline: Advice from an expert in HR, IR and employment law. We don’t believe in automated answering systems, so when you call, you’ll speak to a real person.
  • Reference manual and technical resources: A useful guide that’s tailored to your specific business needs including: template employment contracts, job descriptions, template policies and procedures, information sheets, checklists and more.
  • Education and training program:
    • The provision of HR and IR articles for your newsletters and publications.
    • A national training and seminar program

What does HR+ include?

HR+ is carefully monitored, and performance is measured against pre-determined standards negotiated between you and Wentworth Advantage. We call them HR+ Service Delivery Standards and Protocols.

We also provide you with highly detailed and comprehensively analysed Monthly Reports showing call utilisation. This allows you to track patterns, issues and concerns and develop strategies to resolve them.

HR+ includes the full range of HR support materials, including:

  • Recruitment strategy.
  • Retention strategy.
  • Job descriptions.
  • Performance appraisals.
  • Remuneration, recognition and reward.
  • HR policies and procedures.

In addition, HR+ provides everything you’ll need to deal with IR and ensure employee legal compliance:

  • Fair Work Act 2009.
  • The new Modern Awards.
  • Employment Contract templates compliant with the National Employment Standards (NES).
  • Occupational health and safety.
  • Wages, salaries, hours, leave and holidays.
  • Superannuation and other benefits.
  • Promotion, demotion and discipline.
  • Termination of employment – dismissal and redundancy.
  • Discrimination/Equal Employment Opportunity law.
  • Other industrial agreements.

What types of business benefit from HR+?

Both membership-based associations and franchises that meet the following criteria will benefit from HR+:

  • Members run small-sized businesses.
  • Members are geographically dispersed.
  • The association or franchise doesn’t have an in-house IR service.

Why choose HR+?

The core benefits of the services are:

  • Provides regular support to existing members/franchisees, reminding them of the ongoing importance and value of their membership.
  • Encourages new members/franchisees to join.
  • Offers a fully tailored solution for your industry/business.
  • Branded as your association/franchise. (e.g. HR Hotline answered in your name and resources branded with your logo.)
  • Provides a cost-effective alternative to in-house HR/IR.

In summary, Wentworth Advantage HR+ works. In use for over ten years and used by almost 100,000 businesses around Australia, it’s a proven business solution. What’s more, all our clients – without exception – renew their contracts.


If you’d like to review a broad range of case studies of clients who currently use HR+ or you would like to learn more about how Wentworth Advantage could help your business, contact us today.

Key benefits of HR+
  • Access to HR Hotline.
  • Tailored reference manual and technical resources.
  • Training programs.
  • Regular support.
  • Own branding.
  • Cost effective.
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